Work ethic and general policies

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Work based on trust:

1. I am a Jungian psychoanalyst and psychotherapist specializing in individual consultation with seniors (+65), adults, adolescents and children. Once we agree to work together, patients (or their carers) make a commitment to meet at least four times.

2. I do not check any social or media profiles of clients. I base my working relationship with you on trust and I work only with the material that you bring in therapy and that you feel comfortable for me to know.

3. To avoid dual relationships, I do not accept friend requests from patients on my personal social media profiles.

 

Emergency situations:

1. For an acute emergency in which you need to talk to someone right away, contact 144 or the closest 24-hour emergency psychiatric service: in Geneva 022 372 38 62. 

2. I do not offer emergency care or crisis intervention. I am available via email or telephone to established patients.

 

Clinical work between sessions:

1. If you need to contact me between sessions about a clinical matter, please text or email and I will reply as soon as I can.

2. If we spend more than 10 minutes on the phone or if I spend more than 10 minutes reading and responding to your emails, I will treat that time as therapy time and bill you at our usual hourly rate on a prorated basis for that time.

 

Delays:

1. If you are running late for your appointment, please text me as soon as you can to inform me. If I do not hear from you by 20 minutes into your session, I will assume you do not plan to attend your session and I will charge you the full fee.

2. If you are late for your session, it will still end at the scheduled time.

 

Reschedule and Cancellation:

1. A minimum of 24-hour notice is required for rescheduling or cancellation of an appointment. If for any reason you cancel a session less than 24 hours prior or the Friday before a Monday session, I will charge the full fee.

2. No-shows or cancellations made after the start of the session incur the full fee.

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The work of psychotherapy can be challenging and sometimes it can feel easier to avoid coming in for treatment. This is also part of the process and I would prefer that we speak about it intentionally rather than you cancelling sessions.